Logistical resilience and digital transparency in airport supply chains: drivers for enhancing operational sustainability at Queen Alia International Airport

Abstract

Airports are extremely important logistical facilities that facilitate economic resiliency and sustainable development. This paper is an exploration of how the logistical resilience, digital transparency and stakeholder integration can affect operational sustainability in the air cargo supply chain at Queen Alia International Airport (QAIA) in Jordan. A structured questionnaire was used to collect data in a quantitative, cross-sectional design by using a structured questionnaire on managerial and operational professionals as the main stakeholders in the supply chain of major airports. The proposed relationships were tested using the multiple regression analysis. The results reveal that the three factors significantly contribute to the positive impact on operational sustainability, and logistical resilience is the strongest predictor. Digital transparency promotes efficiency and coordination because it improves the visibility of information, and stakeholder integration also improves collaborative governance and responsiveness to operational issues. The research is significant to the literature of sustainability and management of the airport because it confirms an integrated framework that integrates airport logistics as a dynamic economic heritage asset. In practice, the findings offer knowledge to airport authorities and policymakers who intend to make airport supply chain operations more sustainable in the long-term.